SurgEcom SurgEcom
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Web Hosting & Agentic AI Consulting

We build the digital infrastructure your business runs on.

From fast, secure web hosting to autonomous AI agents that run across your workflows, we help businesses replace technical headaches and manual tasks with managed infrastructure and agentic AI built to keep your business online…

38% ticket deflection
90s field job prep
40–60% manual hours reduced

Services

Six tiers from strategy to production operations — engage at the level you need.

Tier 1: Agentic Strategy & Readiness Assessment

Workflow mapping + AI opportunity scoring, data readiness and governance gap analysis. 2-week engagement → prioritized roadmap with ROI projections.

2 weeks $15–25K Deliverable: Roadmap
Start assessment →

Tier 2: Custom Agent Development

Single-agent (task-specific) and multi-agent systems (orchestrated workflows). RAG-enabled, tool-using, memory-persistent agents built on LangGraph, CrewAI, or custom orchestrators.

8–12 weeks $50–100K Deliverable: Production agents
Discuss a build →

Tier 3: Platform Integration & Implementation

ERP/CRM/HRIS connectors (NetSuite, Salesforce, SAP, HubSpot, etc.). Secure tool calling, audit trails, human-in-the-loop approval gates. Observability via Langfuse, Helicone, custom dashboards.

4–8 weeks $30–75K Deliverable: Integrated platform
Plan integration →

Tier 4: Production Operations & Optimization

Eval frameworks (accuracy, latency, cost/token), continuous improvement via prompt tuning and model swapping. 24/7 monitoring, incident response, SLA-backed operations.

Ongoing $10–30K/mo Deliverable: Optimized ops
Explore ops →

Tier 5: Agentic AI Advisory Retainer

Monthly architecture reviews, model evaluation, team upskilling, executive briefings on frontier capabilities. Your embedded agentic AI strategy partner.

Monthly $5–15K/mo Deliverable: Continuous advisory
Start advisory →

Tier 6: Website Hosting & Infrastructure

Managed hosting, SSL, CDN, automated backups, and 99.9% uptime SLA. Optimized for agentic workloads with edge compute, database hosting, and zero-downtime deployments.

Ongoing $200–2K/mo Deliverable: Managed infrastructure
Explore hosting →

How We Build Agentic Systems

Repeatable, low-risk delivery with clear accountability at every layer.

  1. 01

    Discover

    Map workflows, data, and constraints. Score AI opportunities by ROI, risk, and readiness.

  2. 02

    Design

    Agent topology, tool schemas, memory architecture, guardrails, and eval criteria.

  3. 03

    Implement

    Build, integrate, and test in production with phased rollout and human-in-the-loop.

  4. 04

    Operate

    Monitoring, eval, continuous improvement. Model swapping, prompt tuning, cost optimization.

Technical Foundations

LangGraph CrewAI AutoGen LiteLLM Langfuse Helicone PostgreSQL + pgvector Custom orchestrators

Selected Work

Proof, not promises. Measurable outcomes from production agentic systems.

Support deflection pilot
Support Multi-agent

Support Deflection Pilot

Cut ticket volume by 38% in 6 weeks. Agents handle Tier 1 triage, knowledge retrieval, and response drafting with human review.

38% deflection
6 wks to production
40% cost reduction
Read case study →
Field ops copilot
Field Ops RAG + Tools

Field Ops Copilot

Dispatch summaries and job prep in 90 seconds. Agents ingest work orders, asset history, and safety docs to generate contextual briefings.

90s job prep
8 wks to production
3.2x technician efficiency
Read case study →

Start a Conversation

Tell us what you're trying to improve. We'll reply with a clear next step, not a pitch deck.

Winnipeg, MB

Engagement Models

Discovery Sprint$15–25K
Pilot Program$50–100K
Platform Build$150–300K+
Advisory Retainer$5–15K/mo